Glory of Firefighting
I have observed in a few dysfunctional organizations where firefighting
is the norm and is rewarded. In such organization normal process of software
development is viewed as mundane and people do poor quality job. However,
they use this low quality process to become heros when crisis emerge. In
one of the organization, they created special roles and teams like SWAT
team that handles crisis or firefighting. In these organizations, emphasis
is on firefighting rather than fire-prevention.
March 2, 2006
Glory of Firefighting
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